Hotel & Booking Policies

Please see appropriate time period based on arrival date

December 12, 2014 – January 3, 2015 (festive)

Deposit Policy:

  • A deposit of 1 night’s room and tax will be charged at the time of booking
  • The remaining balance will be charged 60 days prior to arrival
  • If booking is made inside of 60 days, the full amount will be applied at time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 60 days of arrival, 1 night’s room and tax will be charged
  • If the reservation is cancelled inside 60 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

January 4, 2015 – April 27, 2015 (winter)

Deposit Policy:

  • A deposit of 1st night’s room and tax will be charged at the time of booking
  • The remaining balance will be charged 30 days prior to arrival
  • If booking is made inside of 30 days, the full amount will be applied at the time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 30 days of arrival, 1st night’s room and tax will be charged
  • If the reservation is cancelled inside 30 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

April 28, 2015– November 19, 2015 (Spring/summer/fall)

Deposit Policy:

  • A credit card is required at time of booking to secure the reservation
  • A non-refundable deposit of 1st night’s room and tax will be charged 2 days prior to arrival
  • The remaining balance will be taken at check-in

Cancellation Policy:

  • If the reservation is cancelled outside 2 days prior to arrival, there will be no charges applied
  • If the reservation is cancelled inside 2 days prior to arrival, 1st night’s room and tax will be charged
  • A cancellation number will be issued at time of notification

November 20,  2015 – December 10, 2015 (winter)

Deposit Policy:

  • A deposit of 1st night’s room and tax will be charged at the time of booking
  • The remaining balance will be charged 30 days prior to arrival
  • If booking is made inside of 30 days, the full amount will be applied at the time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 30 days of arrival, 1st night’s room and tax will be charged
  • If the reservation is cancelled inside 30 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

December 11, 2015 – January 2, 2016 (festive)

Deposit Policy:

  • A deposit of 1 night’s room and tax will be charged at the time of booking
  • The remaining balance will be charged 60 days prior to arrival
  • If booking is made inside of 60 days, the full amount will be applied at time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 60 days of arrival, 1 night’s room and tax will be charged
  • If the reservation is cancelled inside 60 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

January 3, 2016 – April 27, 2016 (winter)

Deposit Policy:

  • A deposit of 1st night’s room and tax will be charged at the time of booking
  • The remaining balance will be charged 30 days prior to arrival
  • If booking is made inside of 30 days, the full amount will be applied at the time of booking

Cancellation Policy:

  • If the reservation is cancelled outside 30 days of arrival, 1st night’s room and tax will be charged
  • If the reservation is cancelled inside 30 days of arrival (after full payment has been taken) it is non-refundable
  • A cancellation number will be issued at time of notification

April 28, 2016– November 17, 2016 (Spring/summer/fall)

Deposit Policy:

  • A credit card is required at time of booking to secure the reservation
  • A non-refundable deposit of 1st night’s room and tax will be charged 2 days prior to arrival
  • The remaining balance will be taken at check-in

Cancellation Policy:

  • If the reservation is cancelled outside 2 days prior to arrival, there will be no charges applied
  • If the reservation is cancelled inside 2 days prior to arrival, 1st night’s room and tax will be charged
  • A cancellation number will be issued at time of notification

GENERAL HOTEL POLICIES

AGE RESTRICTION

  • Guests must be 25 years or older to secure reservation. All guest under the age of 25 must be accompanied in the same room by a parent or legal guardian.

SMOKING POLICY

  • The Carleton Lodge is a non-smoking facility; all guest rooms are non-smoking
  • A fine will be charged to guests who choose to disobey this non-smoking policy

PET POLICY

  • The Carleton Lodge is not pet friendly; we do not allow pets in the hotel

EXTRA PERSON CHARGE

  • $20 plus taxes per person per night
  • Maximum of 4 adults in a 1 Bedroom suite, 6 adults in a 2 Bedroom suite and 8 adults in a 3 Bedroom suite
  • Children 18 years old and under stay free in a room accompanied by an adult

PARKING

  • $20 plus taxes per night, per vehicle.

CHECK IN & CHECK OUT TIMES

  • Check In 4:00 pm Check Out 11:00 am